In the spirit of the holidays, we thought it'd be fun to look at the lessons we can learn from Santa when it comes to franchise public relations.
Make a list and check it… twice. What if Santa gave a bag of coal to someone who was actually on the "Nice List"? That would be really embarrassing and create a PR crisis for Santa. In the world of PR, we have to build lists all the time and can seem tedious. When building a list of contacts or tasks to get done, such as work to be done for a client, then make sure to check it over to make sure t
hat everything is correct.
Plan, prep, execute. Santa prepares for his delivery run each and every year by building toys and planning things the previous eleven months. In franchise PR, we do not always have eleven months to prepare for something. Sometimes, we do not even have eleven hours. Or minutes. However, if we have a basic plan of action for something, say crisis communications, then we should be able to deliver quickly.
Share information. Santa shares lots of things such as presents, the fame (those elves are the real heroes), and his likeness (Santa doesn't sue for others using his likeness.) In public relations, in terms of social media, it is great to share images, logos, posts, news, info, and other goodness with those that are willing to listen to us. You want to protect your brand image but you also want to share the love.
Get a big rep. Get both a big reputation (for good) as well as a big franchise PR agency. Santa is one of the most recognizable people in the whole world, everyone who sees him knows his name. Santa has had his image used by some bad people and businesses for their own gain, yet we all still love Santa.
Show people that you care. Santa is known for his generosity and spreading holiday cheer. As PR professionals, we are in a great position to spread some cheer as well; when we successfully get a client in front of the media for something great, it makes them happy. We can also have clients do some good philanthropy, as well as ourselves.
Do you want a franchise PR firm that can get you as popular as Santa? Then contact All Points PR, a Chicago PR agency with experience in many industries and the results to back it up. See how we can help your business gain success!
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